Privacy & Security

Xajee Privacy Policy — Your Data is Completely Safe With Us

Every piece of information you share with Xajee is stored with the highest level of security. What we collect, how we use it, and how we keep it safe — it's all laid out here, transparently.

Last Updated: January 2026
SSL Encrypted
256-bit protection
No third parties
Data Is Never Sold
GDPR Compliant
International Standards
Right to Erasure
In Your Control
Our Commitment

Why is your data safe with Xajee?

Xajee's Privacy Policy follows international standards. We use the highest level of technology available to protect your personal data.

End-to-end encryption

All your data on Xajee is protected with 256-bit SSL encryption. From login to payment, your data stays encrypted at every step. No third party can access your information.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular backups and audits are conducted to maintain data integrity. Firewalls and monitoring systems remain active at all times to prevent unauthorised access.

KYC Verification Security

Identity documents submitted through Xajee's KYC process are handled with complete confidentiality. Once verification is complete, documents are stored on secure servers and accessible only to authorized personnel.

Data Is Never Sold

Xajee never sells your personal data to advertisers or third parties. Your information is not shared with any external organisation unless required by law.

Suspicious Activity Detection

Xajee's automated security system continuously monitors for suspicious logins or activity. If a login is detected from an unrecognised device or location, an immediate email or SMS alert will be sent to you.

Your data, your control

On Xajee, you can view, update, or request deletion of your data at any time. We respond to all privacy-related requests within 72 hours.

1

What information we collect

When you create an account and use the Xajee platform, we collect certain essential information. This is needed to provide you with the best experience, keep your account secure, and meet our legal obligations. We only collect what is genuinely necessary.

Data type What is collected Why it's needed
Identity information Name, date of birth, email, mobile number Account Creation & Verification
KYC Documents National ID card, passport Age & Identity Verification
Financial Information Payment Methods, Transaction History Deposits & Withdrawals
Technical Data IP Address, Device, Browser Security & Fraud Prevention
Usage Data Gaming History, Betting Patterns Delivering a personalized experience

Please Note: Under Xajee's Privacy Policy, your sensitive financial information is never stored in full — only the necessary reference data is kept, in encrypted form.

2

How your information is used

Xajee uses your information only for specific, clearly defined purposes. We believe you have every right to know exactly how your data is being used. A full breakdown is provided below.

  • To create and manage your account and complete KYC verification
  • To process deposits, withdrawals, and other financial transactions
  • To personalize your gaming experience and send you relevant offers
  • To prevent fraud, money laundering, and other illegal activities
  • To meet legal obligations and satisfy regulatory requirements
  • To improve platform performance and resolve technical issues
  • To provide customer support and respond to service requests
  • To promote responsible gaming and identify at-risk behaviour

If you no longer wish to receive marketing communications from Xajee, you can opt out at any time through your account settings or by emailing support@xajee.bet.

3

Cookie Policy & Tracking

Xajee's website and app use cookies and similar technologies. Cookies are small data files stored on your browser or device. They are used to enhance your browsing experience and ensure the platform functions correctly.

Cookie Type Purpose Duration
Essential cookies Login Session, Security Token Cleared at end of session
Functional Cookies Language Preferences, User Settings 1 Year
Analytics Cookies Site Usage Statistics 3 months
Security Cookies Fraud Detection 30 Days

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features. Xajee does not use third-party advertising cookies.

4

Data sharing and disclosure

Xajee's core privacy principle is to keep your data private. In certain situations and under strict conditions, some information may need to be shared — but in every case, we ensure your data remains protected.

  • Payment Processor: Only the financial details necessary to process bKash, Nagad, Rocket, and USDT payments are shared.
  • Law enforcement agencies: We may be required to disclose information under a court order or legal obligation.
  • Fraud Prevention: Limited data may be shared with approved third parties for AML and KYC verification purposes.
  • Advertiser: Your data is never sold or shared with advertisers or marketing companies.
  • Data Broker: No data is ever sold or provided to data brokers or information aggregators.

Important: All third-party service providers working on behalf of Xajee are required to comply with Xajee's privacy standards. They may not use your data for their own purposes.

5

Data Protection & Security Measures

Xajee uses industry-leading technology to protect your data. Our security team monitors the platform 24/7, and in the event of any data breach or security incident, we will promptly notify you and the relevant authorities.

  • All data stored with 256-bit AES encryption
  • Data in transit is secured using TLS 1.3 protocol
  • Two-Factor Authentication (2FA) Available
  • Regular security audits and penetration testing
  • DDoS attack protection measures
  • Automatic account lock on suspicious login attempts
  • Data Backup & Disaster Recovery Plan

If you notice any suspicious activity on your account, contact support@xajee.bet immediately and change your password.

6

Your Rights & Controls

Under Xajee's Privacy Policy, you have full control over your personal data. You are entitled to the following rights in accordance with international data protection laws (including GDPR). To exercise any of these rights, contact our support team — we'll respond within 72 hours.

Right to Access

You have the right to access any information Xajee holds about you, at any time.

Right to Rectification

You can request corrections to any information that is inaccurate or incomplete.

Right to Erasure

You can request deletion of your account and data, provided there are no legal obligations requiring us to retain it.

Right to Restrict Processing

You can request that we restrict how your data is used for specific purposes.

Right to Data Portability

You can request a download of your information in a standard, portable format.

Right to Object

You may object to the processing of your data under certain circumstances.

7

Child Protection Policy

Xajee strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect data from minors. Age verification is mandatory during registration and is further confirmed through KYC checks.

  • No one under 18 may create an account
  • Date of birth verification is mandatory at registration
  • Any data found to belong to a minor will be deleted immediately
  • Parents who have concerns can report them to support@xajee.bet

For Parents: If your child has accidentally created an account on Xajee or submitted personal information, please notify us immediately at support@xajee.bet. We will delete that account and all associated data right away.

8

Third-Party Links & Services

Xajee may use certain third-party services to enhance platform performance, such as payment gateways and KYC verification providers. These services may have their own privacy policies, but Xajee ensures they meet our standards.

  • Payment Gateway: bKash, Nagad, Rocket, and USDT operate under their own security standards and are contracted partners of Xajee.
  • KYC Service: Approved third-party providers are used for identity verification, all of whom adhere to international data protection standards.
  • Analytics tools: Anonymized usage data may be analyzed to improve the platform.
  • Social Media: Xajee does not use social media tracking pixels directly.

All third-party service providers are required to sign Xajee's Data Protection Agreement. Any breach of this agreement results in immediate termination of their services.

9

Privacy Policy Updates

Xajee may update this Privacy Policy from time to time. Changes may be made due to updates in applicable law, the introduction of new services, or improvements to our security practices. The "Last Updated" date at the top of this page will be revised following each update.

  • For significant changes, advance notice will be sent via email or SMS
  • Your consent will be collected on your first login following any policy change
  • Summaries of previous versions will remain available
  • If you object to the changes, you will have the option to close your account

Updated policies take effect from the date of publication. Continued use of the platform after publication will be considered your acceptance of the revised policy.

10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact Xajee's Data Protection Team. We take every request seriously and aim to respond promptly.

  • Email: support@xajee.bet — responses within 72 hours
  • Support Hours: Live chat available 24/7, 7 days a week
  • Formal Complaint: Once details are submitted by email, our compliance team will carry out a review
  • Data Requests: Submit requests to view, correct, or delete your data via email

Our commitment: At Xajee, we believe earning your trust is our greatest asset. We are always committed to protecting your privacy. If you have any concerns, don't hesitate to reach out — we're here for you every step of the way.

Join a safe and trusted platform

Your data is fully protected at Xajee. Register now and enjoy the safest betting experience in Bangladesh.

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